01 / KAKAO TALK
KakaoTalk support
Questions about choosing or using a product?
Send us a message on our Kakao Channel.
CUSTOMER CARE
Support
Everyday life with ORRPET.
We are here for your questions.
02 / PHONE
Call us
For product and order enquiries,
please call the number below (Korea).
03 / EMAIL
Email us
For product questions, retail enquiries and collaborations,
you can also reach us by email.
FOR A BETTER ANSWER
Please include these details.
Product & order enquiries
Tell us the product name and your question. For orders or shipping, include the retailer and order number. Photos help us understand any concerns about the product’s condition.
Retail & collaboration enquiries
Email your company name, proposal and contact details.
PRODUCT GUIDE
Guides for life with your pet.
We are preparing guides for each product.
Cat Window Hammock
Installation · Suction cup care
Coming soonWater-soluble Waste Bags
Use · Disposal instructions
Coming soon3WAY Pet Carrier
Car seat & suitcase attachment · Cleaning
Coming soonFAQ
Frequently asked questions.
We are preparing answers to help you find what you need.
Product information
Choosing and using our products
Coming soonOrders & shipping
Order status and delivery questions
Coming soonExchanges & returns
Questions about exchanges and returns
Coming soon